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Rapid Connect - Summoning Devices
Rapid Connect allows you to easily bring devices into a meeting, without requiring a user login. There are two locations within the web portal where you can…
Host Management
Hosts Explained In Hippo Virtual Care, each call has at least one user designated as a "Host". Being a Host comes with a few additional features and functions…
In Call Controls for Web Portal
When you enter a call in HVC 2 on the Web Portal, there will be an Action Bar along the bottom of the screen with various In Call Controls. Please note that…
Web Portal Dashboard Basics
Web Portal Dashboard Scheduled Events: On the left side of your screen you will see all of your events that are scheduled for today. You will notice the "Join…
Start Impromptu Call on Web Portal
How to start a 1:1 impromptu call An Impromptu Call can be made from the Dashboard page or from the Contacts page. Simply click on the green phone icon on the…
Editing Profile
Find your name and profile picture on the top right of the window. Click the caret next to your name and select "Settings". In the left menu, click…
In Call Controls for Web Portal - DRAFT
When you enter a call in HVC 2 on the Web Portal, there will be an Action Bar along the bottom of the screen with various In Call Controls. Please note that…
Reviewing the Ledger
The Ledger is the way to review your past meetings in HVC2. It can provide all sorts of information, and what information it provides depends on what role you…
Remote Control of XR Devices
The farthest right Action Bar item is for Remote Control of XR Devices. Select the Remote Control button. Select Device Control. Select which Device you want…
Logging in on Web
The Login Page (shown below) is the first step to accessing HVC2 from the web portal. Your domain is usually the name of your company. For example, for a…
Creating and Deleting a scheduled event
Creating Events There are three places in the Web Portal where scheduled events can be created. All three methods use identical windows with identical…
Generating a Login QR Code on Web
Ensure you are logged into your account on the web portal. Navigate to the User Menu and click Settings (Shown below) If this is your first time creating a…
Setting a PIN on Web
Ensure you are logged into your account on the web portal. Navigate to the User Menu and click Settings (Shown below) Enter your PIN twice in the field on…
Making an HVC2 Account
Creating your User Account To create an account, navigate to your domain's homepage. Your domain is usually the name of your company. For example, for a…